• Fanni Dombovari

We are doing this for the people.

Updated: May 2

But you might ask what this is? Well, everything we do, really.

Our number one value here at ICE Technologies is people. We want to take great care of our people (our employees), by creating the best workplace and culture for them. We also want to make sure that the people who use our services (our clients) are happy. We stay innovative, always seeking better ways of doing things whether it is for improving our service delivery or for supporting our communities.

Focusing on people is the underlying theme that helped us when creating our company values - that’s why it got the first place in the rank order of our values:

  1. People

  2. Clients

  3. Innovation

  4. Community

  5. Profit

While I could talk about each of our values in great depth, today I'd like to use this opportunity to put the first one in the spotlight. People.

When I was thinking about writing this blog post, I was wondering what the best way would be to capture the essence of what the people value means here at ICE. My mind went to how fortunate I am as the HR Manager, that I regularly get to interact with so many of my coworkers from different teams and departments. I know that most of my coworkers also experience the positive influence of working at a company where the focus is on people. The experience itself varies, as this value can show up in so many different ways.

It fascinates me that our people value can mean a slightly different thing to each of us as it gets filtered through our personalities and our personal history, but at the end of the day we have a feeling of togetherness, and we care about each other. And that’s when I realized this is exactly what makes us unique! Knowing that even when we might not think or feel exactly alike, we can still count on being there for each other as coworkers, friends, and ICE being there for us as our employer and service provider. We are a team.

Working in HR has its perks and challenges just like any other job. However, there is very rewarding component to it, that only reveals itself when you work at the right company with the right people. Let me explain:

There are different paths to take if someone wants to work in HR. Some might get an HR-related degree and land a job right from the start, while others may be transitioning into the field slowly and learning as they go. Regardless of how someone ends up here, usually people who care about other people gravitate towards this profession. This was not any different in my case either. So, for me working in a role where I can make a positive impact in people’s life is ideal, right?

But what happens if I have the drive and ideas to make a difference but the company where I work does not align with them or does not support them? What if I feel like I have all the resources available to use for something great that I believe in, but instead I need to do something else to be considered good at my job? This feeling is called cognitive dissonance and it means experiencing mental discomfort when someone’s actions don’t align with their beliefs. Like advertising certain values on the company’s website but doing something entirely different day-to-day. Interestingly, I did not even notice that I was under this emotional stress at my previous jobs until after I left and the feeling was gone.

This previous experience makes me appreciate the absence of this feeling here at ICE. And I love it. Well, I guess this is a long way of saying that I feel like I belong here, to a company that has people’s best interest in mind, just like me. This gives me a peace of mind in my everyday work.

Does this mean that we as a company and me as an employee make the best decisions 100% of the time? Or that we execute our plans perfectly every single time? No, of course not. No company or team is without fault. We are no exception either. What it does mean is that the intention that drives our actions comes from the right place. It means that we can turn to each other for support. We celebrate our shared and individual successes. We invest in our own, our coworker’s and our company’s development. We can bring our whole self to work, because we are all human beings here — not assets.

When I talk with a candidate about an open position, I can tell them openly about how it really is to work here. I can speak from the heart without having to try to make things sound better than they really are. The feeling is not different when I talk to any of my coworkers either. And while I don’t get to interact a lot with our clients, I see every day that we improve our operational excellence with our clients in mind. To me, this is what living the people value means.

Fanni Dombovari, Human Resources Manager

Note: One of our newest initiatives is starting this blog. We would like to use this platform to share and connect with more people. Whether it's an article on cybersecurity best-practices or something thought-provoking, we hope for this blog to be a trusted channel of communication for our clients and communities.