IT Managed Services Designed For Health Care

Shifting From "Break/Fix" To Never Broken

Healthcare operations are high volume, high energy and highly complex, so it is critical that your IT systems don't get in the way or bog you down. Downtime, security gaps and unexpected user experience changes negatively impact productivity, patient experience and your bottom line. 

ICE's managed services prevent these things from happening by:

  • Naturally and organically injecting industry standards and best practices into your IT operation
  • Creating efficient, predictable and cost effective technology purchase, upgrade, and deployment models
  • Expertly managing security risks and compliance
  • Proactively monitoring and continuously improving your IT operating infrastructure
  • Insuring the integrity of your data backups and archiving so you have peace of mind
Since contracting with ICE, our systems have been working smoothly and any issues that have arisen have been taken care of promptly, before major problems arise.
Jim Henkenius, CFO Lake City, IA

Real-Time, Clinician & End User Support

ICE Managed Services can include unlimited help desk support for your clinicians and staff. We’re standing by and are ready to respond to any of your IT related issues. To resolve your issue, we’ll bring the full force of our team to the table. Our uniquely diverse team of health care IT experts includes: desktop, data center and network engineers as well as lab, revenue cycle or nursing analysts. We truly "get" health care IT.

See How ICE Managed Services Can Make Your IT Invisible



Webinar Recording:

IT Shared Services Model -

Learn how to reduce the cost of technology, while improving the delivery and support of technology is the Shared Service Model.