Waverly Health Center
Trades Legacy Systems For Strategic, Valuable IT
When Waverly Health Center (WHC) decided to modernize its facilities and provide even better, state-of-the-art care, the need for a strategic, value-driven approach to IT became clear. A legacy healthcare IT system caused downtime, interrupted workflow and led to user frustration. Additionally, WHC needed to acquire new systems as cost-effectively as possible. WHC worked with ICE Technologies to create a plan for hospital IT success, make systems more effective and build valuable vendor relationships.
- $1.5MM in savings resulting from vendor negotiations
- Successful go-live with immediate efficiency gains
- Increased staff satisfaction and productivity
IT Following Service
Located in Waverly, Iowa, Waverly Health Center’s mission is to provide high-quality, patient-centered healthcare. Each employee serves as a caregiver and strives to embody the organizational values of compassion, enthusiasm, excellence, innovation, integrity and leadership. WHC’s inpatient satisfaction scores rank in the top 25% of hospitals nationwide.
Although WHC’s healthcare quality has always been pristine, care delivery once suffered from legacy IT that did little more than work. WHC partnered with ICE to develop a healthcare IT environment that empowers users and helps it reach its financial and operational goals.
A Radical IT Shift Drives Business Results
After reaching out to ICE, Waverly made a radical change to its hospital IT environment, benefiting from:
- $1.5 million in vendor costs saved through ICE’s knowledge, experience and relationships, as well as a reduction in future uplift charges
- The elimination of unplanned downtime following ICE’s complete network redesign
- On-time, on-budget EHR implementation, the result of ICE’s strategic, application and technical expertise
- Increased user satisfaction, with nurses stating that better systems allowed them to complete documentation quicker and work more efficiently
The contract management service from ICE Technologies was by far the most cost-beneficial for us. It basically paid for everything else that was done throughout the rest of the software selection project.