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NETWORK & SYSTEMS SERVICES > Management
For many small- to mid-sized businesses, the job of finding, keeping, and even cost-justifying a full-time network administrator to maintain an effective network and its components can be challenging. To help our customers address this challenge, ICE offers two Network Management Services options. On-Site Administration Without regular maintenance and administration, systems and networks will have problems. For this reason, ICE offers On-Site System Administration Services. On-Site System Administration provides a large list of timely, problem-prevention services with the intent of minimizing down-time, preventing errors, maintaining standards and consistent updates, increasing system performance, and providing monitoring and reporting of system needs. Remote Administration The ICE Remote System Administration service is the most cost-effective way to solve your IT management issues. By installing a remote access solution on your system, our systems engineers can remotely administer each PC and server that resides on your network. We can perform updates and fixes and quickly provide you with overall support without making a costly trip. In our Help Desk, we can even monitor your system around the clock to alert us to any problems immediately, allowing us to take a proactive approach and minimize problems. In addition to Management Services, ICE's Network & Systems Services also include:
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