Solutions

Backup and Disaster Recovery

By leveraging over 20 years of network infrastructure expertise, ICE can ensure that your healthcare organization is properly equipped in case of a disaster. Whether you implement your own in-house backup and disaster recovery solution or engage ICE to design and implement an off-site managed solution, ICE's consultants can help you create and implement an end-to-end backup and disaster recovery plan to cover your facility when disaster strikes.

Off-Site Managed Solution

Complimenting ICE's off-site information backup and archival services, the data replication solution allows you to easily access critical business information stored in ICE's secure data center location in the event of a disaster. Data is sent to an off-site storage backup as it is added or updated in your systems. This allows you to restore data from information that is nearly current versus potentially day-old information residing on backup tapes. Should a disaster occur, the data replication solution provides efficient and easy to use tools to initiate restores of deleted e-mails and files, as well as complete data volumes and/or systems.

Service Level Agreement Features

A critical element of ICE's off-site backup and disaster recovery solution is the service level agreement (SLA). The SLA is our guarantee that we will perform our backup and disaster recovery responsibilities and meet our service level objectives (SLOs) on an ongoing basis. ICE has the right management skills, processes and technology to confidently provide you with an SLA and effectively report SLA compliance.

SLA features include:

To learn more about ICE Technologies’ backup and disaster recovery solution, contact us.