Too often, hospitals and clinics integrate technology quickly, overspend on technology or expect technology to “fix” every process problem in the organization.

Instead, healthcare providers should be planning and implementing technology in line with a strategic IT plan, using it as a lever to deliver increased patient, clinical and organizational value.

Is your information technology driving the success of your organization? Is it providing patient, clinical and business value? Or, is it just there to keep you compliant? We’ve put together a quiz designed to help you find out exactly that.

Fill out the form at the end to view your results.

Part 1 of 4:

Patient Value

Clinician Value

Organizational Value


Take The Quiz

* All Questions Are Required
Clinicians spend significantly less time with patients.
Clinicians spend less time with patients.
There’s been no apparent effect.
Clinicians spend more time with patients.
Clinicians spend significantly more time with patients.
Four or more times
Three times
No repeats
Seems like all the time
Pretty frequently
Only occasionally
Almost never
  • Appointment schedule
  • Post-visit educational materials
  • Lab test results
  • Radiology images
  • Bill and payment status
Four or more
  • Our physicians use encrypted email to communicate patient information.
  • Our systems require end users to change their passwords frequently.
  • We regularly audit our systems for breaches and phishing attempts.
  • We back up patient records on a highly secure cloud.
  • We have a formal, documented IT Disaster Recovery Plan outlining a process for orderly restoration of systems, and we test it routinely.
Four or more
Next Section
(1/3 complete)
"It hurts my ability to provide patient care."
"It slows me down but doesn't hurt my ability to provide care."
"It doesn’t hurt me, but it doesn’t help me either."
"It helps me work faster and more efficiently."
"It helps me practice medicine better."
  • Physicians print out patient orders and hand them to nurses to enter.
  • Clinicians enter all patient data once at the end of their shift.
  • Physicians write patient medication prescriptions by hand.
  • Our staff records patient care events in a Kardex logbook.
  • We find duplicate or missing patient and/or medication data in our billing department.
Four or more
Our IT support is flooded with high-priority tickets on a daily basis, and clinicians seem more interested in avoiding technology than learning to make it work.
Clinicians routinely complain about load times, interoperability and the number of "clicks" it takes to complete documentation.
Clinicians are using our technology, but they request system or interface improvements fairly often.
Clinicians are satisfied with our technology and rarely suggest improvements.
Clinicians are thrilled with our technology and actively recommend it to their peers.
A ton. No two documents look similar, and it’s causing significant data gaps.
A lot. Inconsistencies are leading to rework and data hunts.
Not much. Inconsistencies happen, but they’re fairly minor.
A little. We don’t have to address inconsistencies often.
Very little. It’s clear that clinicians are adhering to consistent best practices.
Wait, what’s a super user?
We had core team members designated before go-live, but several of them left and now we have gaps.
Our super users try to meet regularly, but more important, tasks usually take precedence.
Our super users meet regularly and are very committed, but distractions sometimes get in the way.
We have several super users, and that function is in their job description. Technology success is one of their core accountabilities.
Next Section
(2/3 complete)
Almost all of it
Most of it
About half of it
Some of it
Very little or none of it
Very frequently
Very frequently
We measure our hospital’s performance using paper logbooks.
We email each other performance metrics on an as-needed basis.
We track key data in Microsoft Excel and update every field manually.
We use Excel, but we’ve put some nifty macros in place to make data updates easier.
We have an automated, integrated software dashboard loaded up whenever we need it.
I feel like I’m on a financial roller coaster, and I’m usually queasy at the end.
We routinely overspend on IT, placing significant financial strain on the organization.
We aren’t overspending, but I’m not convinced we’re spending wisely either.
Our IT budget sometimes delivers systems that improve workflow and our patient experience.
Our IT spend routinely delivers excellent value for patients, clinicians and the entire organization.
What the heck is an IT Plan?
We don’t have a strategic IT Plan. We implement IT just to stay compliant. Overspending is the norm.
We have an IT Plan, but we don’t update it on a consistent schedule, and we often overspend.
We have and update an IT Plan, but it isn’t aligned with wider business objectives, and we sometimes overspend.
Our IT Plan is aligned with business objectives on an annual basis and predicts our resource requirements accurately.
"It won’t happen to us."
"We've tried to think ahead, but honestly, it could be a real problem if something happens."
"We’ve taken steps to back up critical information, but we don’t have a full disaster recovery plan."
"We have a well-documented disaster recovery plan and off-premises backup procedures, but we haven’t updated them in the last year."
"We're well aware of specific risks and have taken precise measures to mitigate them." "We regularly review and improve our risk-mitigation strategy."
Rate My Hospital IT
(3/3 complete)

To see your quiz results, simply fill out this form:

Your overall score is of 100.