Stop Sacrificing Time, Money & Staff Satisfaction
Community Hospitals Need Comprehensive, Uncomplicated IT
Are You Ready For Operational Excellence?
It’s time to say goodbye to “one-size-fits-all” hospital IT and hello to intelligent IT tailored to your hospital’s specific needs.
By working with our community healthcare IT consultants, you’ll be able to:
- Diagnose inefficiencies and gaps
in your community hospital’s systems and processes, including stumbling blocks impacting physicians and nurses.
- Leverage current technology investments
by developing fully utilized, high-ROI applications and infrastructure that improve clinician satisfaction.
- Meet financial and operational goals
by tracking key performance indicators (KPIs) and ROI metrics pre- and post-project.
- Create practical, cost-effective remedies
that standardize workflow, incorporate best practices and improve staff satisfaction.
- Ensure compliance and disaster readiness
to mitigate potential internal and external risks affecting your hospital.
- Reduce operational expenses
from broken IT, reduced productivity and suboptimal charge capture.
Good Technology Does It All — Invisibly
ICE Technologies is the nation’s best healthcare IT outsourcing partner. For over 25 years, we’ve partnered with hospitals like yours to provide quality consulting, outsourcing and managed services.
We believe that great healthcare technology is invisible, integrating with every person and process organically; sustainable, designed to deliver value long after implementation; and practical, built using the right systems and infrastructure, not the newest or most expensive.
Our services include:
Strategy & Planning
We align your IT strategy and resources with your organizational goals, define the right results and create measurable success.
Application Optimization & Management
We help you get more from your EHR and application investments. We remove costly time impediments to enhance usability and improve your patient and clinician experience.
Regulatory & Risk Management
We help you understand and prepare for every security and regulatory risk facing your hospital, as well as implement practical risk mitigation strategies.
Infrastructure & Networking
We make sure your hospital IT infrastructure supports every aspect of your operational, financial, and security goals through a strong, resilient network.
We handle your IT so you’re free to focus on what matters most: patient care. Our healthcare IT outsourcing services ensure your IT is Lean, cost-effective and aligned to your business goal.
Cloud & Hosting
We provide strategic managed services that help you meet your operational and financial goals. Whether you’re hosting with ICE or bringing us in to manage your on-site data center, the leadership and experience we offer delivers value from your IT investments.
AlwaysOn™ Managed Services
We proactively implement best practices, scripts and routines to optimize your technology and prevent critical issues before they affect care or revenue.
Help Desk Services
Providing you with ITIL™-based call handling and ticketing, live phone support, monthly reporting & more at a fraction of the cost of doing it on your own. Our Help Desk Service is so seamless, your end users will think you just hired a whole new team of specialists.
Your Patient Care Partner
Ultimately, poor IT doesn’t just cause problems for your staff and leadership. Chronic difficulties impact the patient care you provide. ICE helps community hospitals maintain a positive environment for patients, free of needless interruptions and complications.
It’s time to work with a healthcare IT services partner that delivers operational and financial results, and is committed to your success long after the dotted line is signed. It’s time to talk to ICE.
With project management through ICE, we knew exactly what to do next and anxiety was taken out. Because the ICE staff has worked in the healthcare field and live usage of [our] system, they understood why we wanted [our] system built the way we wanted. [They provided] more than just a person who installs the software and tells us how to use it ‘their way.'
The knowledge ICE has about multiple vendors, what works and what doesn’t work, strengths, weaknesses, and costs [is] invaluable. ICE build[s] the system for you by using templates, inputting best practices and then teaching you how to customize later. It’s perfect. I’m not a carpenter. I don’t want to build the system: it’s a tool. I just want the tool to do my job well.