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Un-complicating Healthcare IT

Un-Complicating Healthcare IT: Expectations VS. Reality

Feb 22, 2017 10:03:00 AM Posted by Phil Stravers | Partner, V.P. Strategy & Development

ICE Technologies has been producing some videos to shine a bit of a spotlight on some of the pain and challenges that exist in healthcare today, specifically within the area of IT. This business is intense, so our goal with these videos is to be able to laugh a little, take a deep breath and have a little fun. We also want to make it clear that the complicated delivery of IT in healthcare can become un-complicated.

In this latest video, we shine a light on what might seem like flawed expectations – physicians loving the EMR, downtime and maintenance having no impact on patients, support being so picture perfect that the IT leader and clinicians can just sit back and relax. I’m sure many of you reading this can relate to the parody; but are those things really too much to expect? They certainly shouldn’t be and unless we as leaders in this business expect more from IT, we won’t get more. The challenge is translating those expectations into result-generating actions.

The important question is, what is preventing us from getting to those actions? I would offer that the constant hamster wheel of upgrades, migrations, security concerns and the daily support avalanche has really been counter-productive to result-generating action. We are constantly looking for ways to make that IT minutia something that just fades into the background and we love helping healthcare organizations find ways to make reality live up to expectations. If you have a thought or a comment to offer on the pain – maybe want to poke fun of it for a bit, please join the conversation with us on Facebook or Twitter, we would love to share a laugh. If you have ideas on how to make reality live up to expectations, please share that too, I’m sure our readers would love to benefit from your ideas. Thanks for watching and reading!

Un-complicate Healthcare IT Today

Phil Stravers | Partner, V.P. Strategy & Development

Phil Stravers, Partner and EVP of Strategy & Market Development at ICE Technologies, Inc. has been in consulting and management roles within the information technology industry for over 25 years and has spent more than 20 years helping hospitals and clinics “make IT work better”. Phil has had the opportunity to act as an Interim CIO for numerous hospitals which gives him a unique perspective on their challenges and associated solutions. Phil really enjoys sharing lessons learned and frequently presents at various hospital associations, HIMSS events and healthcare board rooms all over the country. In addition to his passion for improving Health IT, he loves baseball (die hard Cubs fan) and has spent more than 15 years coaching young baseball players. Phil lives in Pella, IA and often shares concepts learned from his background in coaching along with the Dutch farm culture and work ethic that his home town is known for.